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Vendor Biography
About Merz
Merz is a global, family-owned company inspired by more than 110 years of innovation, commitment and trust. Driven by the opportunity to help people look better, feel better and live better, Merz earns the confidence of clinicians in aesthetics and neuroscience with a relentless focus on customer service to providers and overall satisfaction for patients.
As a family-owned company, Merz values personal relationships; we recognize that our obligation is to understand the needs of our physician customers, so we can help them best serve their patients. You see it in how we engage with our customers in every aspect of our business. You see it in our holistic portfolio of products. And you’ll see it in the innovations that are already expanding that portfolio.
From our scientific expertise developed over more than a century, to our focus on customer needs, the Merz way means your success is our success.
With numerous innovative products for the treatment of skin, MERZ Aesthetics is one of the the leaders in aesthetic medicine. A broad and well-coordinated portfolio of minimally invasive and non invasive skin rejuvenation measures ensures that the needs and wishes of each patient can be individually addressed during treatment.
Our Values
As a family-owned company, Merz takes a long view of success. We succeed by earning the confidence of the people we do business with each day, year after year. From our scientific expertise developed over more than a century to our relentless focus on customer needs, the Merz way means your success is our success.
“We strive to improve patient health – helping people to live better, feel better and look better.”
Our core values are the principles that unite and define the Merz way of working in every part of the world. As employees, leaders and affiliates of Merz, these are the mindsets and behaviors that we actively cultivate, support, and reward.
Persist in innovation
Innovation is the lifeblood of our company and the key to our continued growth. We effectively identify and relentlessly pursue the scientific developments and strategic investments that will drive our long-term success. We support Merz´s culture of innovation by empowering employees, rewarding risk-taking and encouraging personal accountability.
Commit to customers and colleagues
In all our work, both with customers and colleagues, we build lasting relationships based on trust, respect and integrity. We strive to demonstrate our open and collegial company culture at every opportunity, and we actively seek feedback from our partners, knowing that it makes our relationships stronger and more productive.
Deliver trusted results
We are proud to share the Merz heritage of providing high quality and scientifically backed products and services for over a hundred years. We uphold high ethical standards throughout our company ensuring that our promises, work and results are trusted for years to come. We take a long-term view and we are committed to delivering profitability and financial sustainability for many years to come.
Our operating norms
Our rules of engagement, or operating norms, set standards and expectations for active engagement within Merz. They represent the behavior we count on from all Merz colleagues around the world and the practices our customers can expect from us.
Assume positive intent. Obligation to engage. Collaborate cross-functionally.