Getting more Google Reviews is a vital business strategy in today’s market. Many businesses are judged by the number of stars near their name.
Don’t think so? How many times have you decided to try a new restaurant, looked at their reviews, and then changed your mind about the restaurant?
The same thing could be happening to your business as well.
97% of consumers search online for local businesses with 12% of consumers doing so on a daily basis. In today’s market, using the Internet to find local businesses is a universal practice.
Getting more online reviews is a business necessity considering consumers read an average of seven reviews before trusting a business. Most importantly, getting positive reviews is required as 60% of consumers say that negative reviews made them not want to use a business.
pronk Review Management
Our review management services will revitalize your review acquisition process and increase the number of reviews you get. By utilizing Artificial Intelligence (A.I.), our review management platform will reach out to your patients via text and email requesting a review. You and your team will no longer have to remember to send, or if you sent, the review request.
Our platform handles it all for you.
How does the review management work?
Once your patient completes their appointment, our A.I. will reach out within a set time period requesting a review. The patient will be given an opportunity to visit a branded page asking how their visit was.
If the customer is willing to leave at least a 4-star review, we direct them to your preferred review site – typically your Google My Business – to leave their review.
If the customer is not satisfied and wants to leave a review less than 4 stars, we give them an opportunity to provide feedback before leaving their review. Often, when a customer doesn’t leave a 5-star review, they just want to be heard.
That feedback will be immediately sent to you for an opportunity to follow-up with your patient.
Interested in free reviews?
We’re so confident that you and your team will love our review management system that we’ll get you 10 Google reviews at no cost.
Interested? Contact us to get your free reviews and learn how our Review Management platform can get you more reviews today.