KA Ring Design + SyringeRack

Return Policy: Your Satisfaction is Our Priority

We understand that sometimes a product may not meet your expectations or fit your needs perfectly. We want you to be completely satisfied with your purchase, and we’ve crafted our return policy to ensure a hassle-free experience for you.

Product Fit Concerns:

If you find that the product you’ve purchased doesn’t quite fit your requirements, especially in the case of our Control Rings not fitting your syringes as expected, we’re here to help.

Replacement Process:

1. Contact Us: Please reach out to our customer service team within 30 days of receiving your order. You can do this by sending us an email at KA.RingsAesthetic@gmail.com
2. Explain the Issue: Provide a brief explanation of the issue you’re facing, particularly regarding the fit of the control ring with the syringe or unexpected failure of the device. Your feedback is invaluable to us.
3. Send a Photo: We encourage you to take a clear photo of the Control Ring and syringe showcasing the compatibility issue. This helps us understand the problem better and ensures a quicker resolution.
4. Replacement Options: Once we receive your message and photo, our team will assess the situation promptly. If the product does not meet your expectations, we’ll be happy to offer you a refund or replacement with another product of your interest upon return of the purchased product.
5. Stay Updated: In some cases, our products may undergo redesigns to address certain concerns with manufacturer design changes to your preferred syringe brand. If this is the case with the product you’ve purchased, we appreciate your patience. We’ll keep you informed about the redesign progress and send you a replacement package as soon as it’s ready.  **In such a case, we would love to work with you by having you send us the syringe that did not work for you.  We’ll pay for shipping!

Conditions for Replacement:

• The request for a replacement must be made within 30 days of receiving the product.
• We request returns of the product on a case-by-case basis.
• Please provide a clear photo of the syringe showcasing the compatibility issue.

Our Commitment:

We are committed to delivering high-quality products and ensuring your satisfaction. If you have any concerns or questions about our return policy, please feel free to contact our customer service team at KA.RingsAesthetic@gmail.com 

Thank you for choosing KA Designs! We look forward to resolving any issues and providing you with a product that meets and exceeds your expectations.

David E. King BSN RN

CEO, Founder

Alyssa Hoover MSN RN

COO, Founder