Jack Frost Instant Reusable Cold Pack Benefits:
- Instant cooling when squeezed
- Measures 6″ x 8.75″
- After first use it can be placed in freezer to reuse
- Maintains cool for up to 1 hour
- Insulated on one side
Take the Jack Frost Instant Reusable Cold Pack with you on trips and to sporting events, or keep it in your first aid kit for instant and lasting cold therapy. The unique product design outlasts other available cold pack options and is even reusable to reduce on waste.
Bring home the benefits of the Jack Frost Instant Reusable Cold Pack today by ordering at a low price online, or call for assistance at 1-888-687-4334.
Shipping Countries: United States (US)
Shipping States: Colorado (United States (US)), New Mexico (United States (US)), Utah (United States (US)), Louisiana (United States (US)), Iowa (United States (US)), Wisconsin (United States (US)), Minnesota (United States (US)), Alabama (United States (US)), Nevada (United States (US)), South Dakota (United States (US)), Florida (United States (US)), Oklahoma (United States (US)), Armed Forces (AP) (United States (US)), Connecticut (United States (US)), North Carolina (United States (US)), Vermont (United States (US)), Maryland (United States (US)), Tennessee (United States (US)), Idaho (United States (US)), Oregon (United States (US)), Kentucky (United States (US)), Wyoming (United States (US)), Missouri (United States (US)), Arkansas (United States (US)), New Hampshire (United States (US)), Montana (United States (US)), Rhode Island (United States (US)), District Of Columbia (United States (US)), North Dakota (United States (US)), Armed Forces (AE) (United States (US)), Illinois (United States (US)), Washington (United States (US)), Massachusetts (United States (US)), California (United States (US)), West Virginia (United States (US)), South Carolina (United States (US)), New York (United States (US)), Kansas (United States (US)), Mississippi (United States (US)), Delaware (United States (US)), Texas (United States (US)), Armed Forces (AA) (United States (US)), Nebraska (United States (US)), Ohio (United States (US)), Maine (United States (US)), Georgia (United States (US)), Arizona (United States (US)), Virginia (United States (US)), New Jersey (United States (US)), Pennsylvania (United States (US)), Michigan (United States (US)), Indiana (United States (US))
Ready to ship in 1-3 business days
Effective Jan. 17, 2022
On Jan. 17, 2022, the money-back guarantee was reinstated for select FedEx Express® services for U.S. domestic and U.S. export shipments. Services include:
FedEx First Overnight®
FedEx Priority Overnight®
FedEx Standard Overnight®
FedEx First Overnight Extra Hours*
FedEx Priority Overnight Extra Hours*
FedEx Standard Overnight Extra Hours*
FEDEX link here: https://www.fedex.com/en-us/service-guide/money-back-guarantee.html
In order to balance our focus on service and safety, the FedEx money-back guarantee for all other FedEx Express, FedEx 2day, FedEx Ground®, FedEx Freight®, and FedEx Office® services will remain suspended until further notice.
The status of the money-back guarantee for these FedEx services and additional FedEx services worldwide is being evaluated on an ongoing basis, and our focus remains on continuing to provide the best possible service to our customers during this period of uncertainty.
Expedited order's during the pandemic are no longer guaranteed to ship the same day and in some cases due to extreme demand are now taking 1-3 business days. When you choose this option you are consenting to the time frame. Thank you, Management.
Expedited orders that are delivered late or delayed will be refunded in accordance with delivery. Customer will be responsible for for any standard shipping rates and any expediated charges will be refunded.
Products will be shipped per the method chosen at checkout from New York within 1 to 5 business days from the date that the order was placed (subject to stock & availability).
If a product is needed by a specific date, please call to ensure the product is in stock. Toll Free 1-888-687-4334.
All Aerosol products are considered hazmat and can not be shipped FEDEX AIR
All Weekends and Holidays will not be counted as delivery days.
The warehouse closes at 3:30pm EST to allow for carrier pickup. Any expedited orders placed after that time are not guaranteed same day shipping.
All expedited shipments will require a signature for liability purposes.
Expedited shipments are delivered on Business Days only. Example: An Overnight order placed after 3:30 on a Thursday will ship Friday and be received on Monday. Expedited shipments are considered as, Fedex Express Saver, Fedex 2day, Fedex Overnight, Ups 3 day select, Ups 2nd Day Air, and UPS Overnight ONLY!
FEDEX Ground is not considered Expedited and will ship in the normal 1-4 business day time frame. Choosing this method however will ensure that we do not ship it FEDEX or UPS Smartpost. (5-9 day shipping time frame)
Saturday delivery is not offered online as FEDEX & UPS do not delivery on Saturdays to all locations. Please call for a Saturday delivery quote.
PO Boxes: Order's that have a PO Box listed as the shipping address and request FEDEX/UPS expediated with be sent USPS priority mail. Fedex & UPS will not deliver to a PO Box.
Refused/undeliverable: For any and all shipments that are shipped by any carrier that are refused or returned undeliverable, a minimum $15.00 return fee will be applied to any refund issued. Other other fees associated with the return will be deducted from any refund due.
Free shipping applies only to the continental US for order totals $99 and over. For all other areas, applicable shipping costs will be added. Orders will be delivered in 2-9 Business days when this method is chosen. If the items can not arrive in that time frame you will be notified. We reserve the right to send multiple shipments from multiple locations and shipping information will be updated when the applicable reports are updated. 24-72 hours.
Shipping cost is calculated & determined by size and weight. Please place the items in your cart and enter your address to calculate shipping. (Free over $99)
Shipping Address Correction: All packages that need the address updated or rerouted there is a minimum $15 FEDEX fee. Charges be be based on the nature of the routing. USPS packages can not be rerouted.
Standard shipping will be shipped the best way possible via USPS, FEDEX or UPS. It starts at $4.99 and goes up from there depending on size, weight & location. This method can take 2-9 business days for delivery depending on location.
Manufacture Direct- Some items listed on the website are shipped directly from the manufacture and have processing times of 24-72 hours. Expedited order shipping times can not be promised. We will contact you and make you aware of any delays but please call before placing an order to ensure delivery time.
Pharmaceutical items can take up to 24 hours to complete and ship. Please call to ensure shipping and delivery date.
Shipping errors and discrepancies will be refunded due to the nature of the problem at Mountainside Medical's discretion. (Example, customer pays for overnight shipping and FedEx incurs a problem and the package arrives in 2 days. We will refund the difference between overnight and 2 day shipping)
Mountainside is not responsible for packages left in extreme climate temperatures. ( Hot or Cold) It is the customers responsibility to ensure pickup after delivery.
Lost/Stolen Packages: In the event that your package is lost or stolen, Mountainside will take the proper steps to investigate it. We will file a claim with Fedex/USPS and start a tracer. This can sometimes take 5-7 business days to complete.
International Shipping Policy: Due to tariffs, taxes, brokerage and border fees Mountainside Medical is not responsible for any package that is shipped outside of the United States including Canada. Any returned shipments or fee's charged to us will be deducted from the refund due.
All shipments are discretely and safely packaged.
For More Information on FEDEX overnight delivery polices see :
Update 3/1/2020: DUE TO COVID-19 we can not accept any opened or used medical devices and equipment for the safety of our workers. Sorry for the inconvenience.
On all product returns, you are responsible for arranging shipment of the product back to the appropriate Mountainside Medical warehouse. You may use UPS, FedEx or USPS.
If using USPS please mail the product back to:
Mountainside Medical Returns
Po Box 247
Marcy, NY 13403
If using FEDEX or UPS please return to
Mountainside Medical Returns
9262 Old River Rd
Marcy, NY 13403
Please include receipt/order number and reason for the return
Products must be unopened due to regulations from the department of health. All medical products are to be sold in the original packaging and cannot be repackaged.
All products to be returned must be returned within 30 days from the invoice date, 100% complete, in resalable condition, and must include original packing material, manuals, blank warranty cards and other accessories provided by the manufacturer.
All returns authorized by Mountainside-Medical.com are subject to a restocking fee of 25%, and must be completed within 30 days of the date of invoice/Sales receipt.
Due to manufacturers' return policies, Braces, Splints, Sammon Preston Products, Don Joy, and other custom equipment may be returned to Mountainside Medical for repairs only -no refunds or exchanges can be made at any time.
Scrotal Supports are non returnable.
Medical Equipment past the return grace period (30 days) can only be exchanged or repaired under warranty.
Products that are non returnable and shipped back to us will be discarded.
Shipping is non refundable.